Tuesday, February 5, 2019

Frequently asked questions about iTax,A guide on how to solve any problem encountered when filing returns.

Frequently asked questions about iTax,A guide on how to solve any problem encountered when filing returns.
Can I file all returns on iTax
Yes you can file all  returns on iTax. You just need to login into the system, then go to the returns tab and select file return and download the return.

You need to fill the return offline before you generate a zipped file that you will upload.

How do I treat Credits from a previous VAT return.

On the VAT return at the Tax Due Worksheet, you can be able to put the figure at from the previous month’s credit.

If I dont have PINs for my suppliers what should I do?
Invoice without PIN is not valid tax invoice and therefore not allowed for tax deduction.

Can I correct an error once I file a return.

Yes you can do this by filing an amended return.

What do I do if I am trying to file VAT/PAYE return on iTax but system tells me I am not registered for that return.

In this case, you need to update your tax obligation information in your iTax account to enable you to file.

Can I view a copy of the previous return that I have filed for previous tax periods.

Yes. Just log into your account , select the returns tab then consult return. You need to select the type of return and the period.

What if I upload a return and get Pin A0079…………..is invalid but valid in  PIN checker

Call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office for assistance

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